365age's commitment to responsible gaming
We believe entertainment should always be safe and controlled. 365age is always by your side to keep your gaming experience enjoyable.
Our commitment to you
Responsible gaming at 365age is an integral part of our core values. We want to remind every player that online gaming is an entertainment activity — it is not a source of income or a solution to financial problems. Through responsible gaming, you can ensure the wellbeing of yourself and your family.
Our platform has a number of practical tools that help you keep your gaming habits in check. Setting deposit limits, taking a temporary break or full self-exclusion — everything is at your fingertips. 365age believes that an aware player is a true winner.
This platform is built for those aged 21 and above only. We are committed to keeping minors completely away from gaming and follow strict rules on this matter.
Age Restriction
This site is for those aged 21 and above only. Please play responsibly and stay within your budget.
Responsible Gaming Tools
Set Deposit Limits
You can decide for yourself the maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and increasing a limit requires a 24-hour wait — which helps prevent overspending on impulse.
Break / Cooling-Off Feature
If you feel you need a little rest, you can take a temporary break ranging from 24 hours up to 30 days. During the break you will not be able to log in to your account or place bets. This is an effective step in responsible gaming.
Self-Exclusion
If you want to take a long-term break from gaming, use the self-exclusion feature. It is possible to close your account for 3 months, 6 months, 1 year or permanently. Once self-exclusion is activated, you must contact the support team to cancel it.
Gaming Time Limit
Decide in advance how long you will play each day. Once the set time is up, the system will automatically alert you. Time management is very important when it comes to responsible gaming.
Transaction and Activity History
You can view your complete betting and transaction history in your account at any time. Understanding your own spending patterns is the first step in responsible gaming. Review your history regularly and stay within your budget.
Account Security and Verification
Use a strong password and two-step verification to ensure only you use your account. Keep your login details secure from underage members of your household.
Warning Signs of Problem Gaming
If you notice any of the following signs in yourself, stop right away and seek support:
- You are spending more than your budget and placing more bets to recover lost money
- Thinking about gaming is causing sleep problems or disrupting your daily routine
- You are hiding your gaming activity from family or friends
- You are taking loans or breaking savings for gaming
- You feel anxious or restless when trying to stop playing
- You are prioritising gaming over your professional or family responsibilities
Core Principles of Healthy Gaming
Following these simple rules for responsible gaming keeps gaming enjoyable at all times:
- Only play with money that, if lost, will not cause problems in your daily life
- Set a fixed budget before each session and do not go beyond it
- Do not think of gaming as a way to earn money — it is simply a form of entertainment
- Avoid gaming when drinking or under mental stress
- Take regular breaks and spend time on other hobbies and social activities
- Contact the 365age support team for any problem — we are always here for you
How to Use Protection Tools
Log in to your account
Log in to your 365age account and go to your profile settings. Find the "Responsible Gaming" section there.
Set your limits
Set a deposit limit, loss limit or gaming time limit. These limits take effect immediately.
Take a break when needed
If you feel you need a break, choose the cooling-off option. A break of 24 hours up to 30 days can be set.
Get support
If you run into any problem, contact our Bengali support team via 24/7 live chat or email.
Limits and Protection Options
| Tool | Description | Time to take effect | Can it be changed? |
|---|---|---|---|
| Deposit Limit | Set a maximum deposit amount per day, week or month | Instant | Reducing a limit is immediate; increasing requires 24 hours |
| Loss Limit | Set the maximum amount that can be lost within a given period | Instant | Reducing a limit is immediate; increasing requires 24 hours |
| Gaming Time Limit | Set the maximum time that can be spent playing per day | Instant | Yes, at any time |
| Cooling-Off / Break | Temporary account break from 24 hours up to 30 days | Instant | Cannot be cancelled while the break is in progress |
| Self-Exclusion | Option to close your account from 3 months up to permanently | Instant | Only through the support team and only after the set period has passed |
| Age Verification | Age of 21+ is confirmed at the time of registration | At the time of registration | Not applicable |
21+ Age Verification and Minor Protection
Every user's age is verified at the time of registration at 365age. Only persons aged 21 and above may open an account and participate in gaming activities on this platform.
If there are any minors in your home, take the following precautionary measures:
- Always keep your login details private and never share them
- Avoid using the "save password" option on computers or phones
- Always log out of your account after playing
- Keep a pin or password lock active on your device
- Use parental control software on your browser
If you suspect that a minor is using your account, notify our support team immediately.
Key Points of Responsible Gaming
- Strictly follow the 21+ age requirement
- Set a budget within your means and stick to it
- Keep gaming time under control and take regular breaks
- Play for entertainment, not to earn money
- Seek immediate support when needed
Support and Contact
365age Support Team
If you have any concerns or problems with gaming, our specialist support team is with you 24/7. Speak in Bengali and we will help.
What to do when you are in trouble
If you feel gaming is becoming a problem, take these steps right away:
- First, stop playing and take a deep breath
- Contact 365age live chat and explain the situation
- Activate a temporary break or self-exclusion from your account settings
- Talk to a family member or a trusted person close to you
- Seek professional mental health support if needed
Remember: asking for help is the most courageous step you can take.
Common Questions & Answers
Enjoy the 365age gaming experience
safely
Play responsibly, stay within your budget and enjoy every moment.
For those aged 21 and above only • Play responsibly